1. Introduction
This Privacy Policy explains how Lagran Software Solutions Pvt Ltd (“Lagran”, “we”, “our”, or “us”) collects, uses, stores, processes, shares, and protects information through Lagran HRMS.
By using Lagran HRMS, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Employee & User Information
- Name
- Email address
- Mobile number
- Employee ID
- Department details
- Attendance records
- Payroll details
- Profile photographs
- Identification documents
- Emergency contact details
- Device information
2.2 Location & Navigation Data
For sales and field employee modules, we may collect:
- Real-time GPS location
- Route history
- Travel logs
- Geofence activity
- Visit locations
- Check-in/check-out coordinates
- Device movement information
2.3 Technical Information
- Browser type
- Device identifiers
- IP address
- Login timestamps
- App usage statistics
- Error logs
- API request logs
2.4 Communication Information
- Emails
- WhatsApp interactions
- Notifications
- Support tickets
- Chat logs
3. How We Use Information
We may use information for:
- Employee management
- Attendance processing
- Payroll generation
- Route optimization
- Sales monitoring
- Performance tracking
- Compliance management
- Customer support
- Product improvement
- Security monitoring
- Fraud prevention
- Analytics & reporting
- AI automation features
- Sending alerts and notifications
4. Legal Basis for Processing
We process data based on:
- Contractual obligations;
- Legitimate business interests;
- Legal compliance requirements;
- User or employee consent where applicable.
5. Navigation & GPS Tracking Policy
Lagran HRMS may collect GPS and navigation data when:
- Employees use field tracking modules;
- Sales navigation is enabled;
- Attendance location validation is activated;
- Geofencing is configured.
Clients are responsible for:
- Informing employees regarding monitoring;
- Obtaining legally required consent;
- Maintaining compliance with employment laws.
Location tracking may continue during:
- Active work hours;
- Approved travel sessions;
- Assigned field activities.
Tracking functionality depends on:
- Device permissions;
- GPS availability;
- Mobile internet connectivity.
Users may disable location permissions, but certain features may stop functioning properly.
6. Cookies & Tracking Technologies
Lagran HRMS may use:
- Cookies
- Session storage
- Analytics tools
- Device identifiers
- Tracking pixels
These technologies help:
- Improve performance;
- Enhance user experience;
- Maintain login sessions;
- Monitor system security.
7. Sharing of Information
We may share information with:
- Authorized client administrators;
- Cloud infrastructure providers;
- Payment processors;
- SMS and email providers;
- Government authorities where legally required;
- Integration partners.
We do not sell personal data to third parties.
8. Data Security
Lagran implements reasonable technical and organizational safeguards including:
- Encryption;
- Access controls;
- Secure authentication;
- Role-based permissions;
- Firewall protection;
- Activity monitoring;
- Backup systems.
However, no system can guarantee absolute security.
9. Data Retention
We retain data:
- For the duration of active services;
- As required for legal compliance;
- For audit and operational purposes.
Upon termination:
- Certain records may be retained for statutory obligations;
- Archived backups may remain temporarily.
10. Employee Rights
Depending on applicable laws, users may have rights to:
- Access personal information;
- Correct inaccurate data;
- Request deletion;
- Restrict processing;
- Withdraw consent;
- Request export of data.
Requests may be subject to verification and legal obligations.
11. International Data Transfers
Data may be processed or stored on servers located in different jurisdictions through authorized cloud providers.
By using the platform, Clients consent to such transfers where applicable.
12. Children’s Privacy
Lagran HRMS is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
13. Third-Party Services
The platform may contain integrations or links to third-party services.
Lagran is not responsible for:
- External privacy practices;
- Third-party content;
- External security policies.
Users should review respective third-party policies independently.
14. Data Breach Response
In the event of a confirmed data breach, Lagran may:
- Investigate the incident;
- Restrict affected systems;
- Notify impacted clients where legally required;
- Coordinate recovery procedures.
15. Compliance & Regulatory Support
Lagran HRMS may assist organizations with:
- Audit logs;
- Attendance records;
- Payroll reporting;
- Employee compliance documentation.
However, Clients remain solely responsible for:
- Labor law compliance;
- Tax compliance;
- Statutory filings;
- Employee consent management.
16. Changes to Privacy Policy
Lagran reserves the right to modify this Privacy Policy at any time.
Updated versions become effective upon publication.
Continued use of the platform indicates acceptance of revised policies.
17. Contact Information
For legal, compliance, privacy, or support inquiries:
Lagran Software Solutions Pvt Ltd
Email: sales@lagran.in
Website: www.lagran.com
18. Consent
By using Lagran HRMS, the Client and Users acknowledge that they have:
- Read these Terms & Conditions;
- Understood the Privacy Policy;
- Agreed to data collection and processing practices;
- Authorized lawful employee monitoring where applicable.
19. Data Deletion Process
Lagran HRMS provides Clients with the ability to request deletion of organizational and employee data subject to applicable legal, contractual, and compliance obligations.
19.1 Account Deletion Requests
Clients may request deletion of their account and associated data by:
- Sending a written request through the registered email address;
- Contacting official support channels;
- Raising an authorized compliance or privacy request.
The Company may verify ownership and authorization before processing deletion requests.
19.2 Employee Data Deletion
Authorized administrators may request deletion of:
- Employee profiles;
- Attendance records;
- GPS tracking history;
- Sales navigation logs;
- Uploaded documents;
- CRM activity records;
- Device association records.
Deletion requests may be restricted where data is required for:
- Payroll processing;
- Taxation records;
- Legal disputes;
- Government compliance;
- Audit obligations;
- Fraud prevention or security investigations.